Terms & Conditions
Welcome to Walkies With Una
TERMS AND CONDITIONS
Every effort is made to arrive at our agreed time. There may be the odd occasion that the times may vary slightly. Animals have minds of their own and don't always appreciate the diary. If for some reason I am running late due to previous bookings or traffic. I will contact you ASAP to inform you should you have a regular time.
24 hours notice must be given for cancellations or changes of bookings or you will be charged for your appointment.
If for any reason I have had to cancel a walk at short notice ( less than 24 hours notice) I will offer the next walk free of charge. All dogs are given my full attention and if I am with a dog that is unwell or needs extra care this will be given and they wont be left alone until I am satisfied they are safe. I am sure that you want this for your pet and can appreciate the need for it with someone else's.
In cases of extreme weather dogs may have shorter walks should there be lack of shaded/cooler areas or streams/water to cool down in. In this situation I will return to their homes and dogs will be given extra attention, playing games or grooming during their time slot. Drinking water is available on all walks. Some dogs dislike rain and extreme wind. If your dog does not have a waterproof coat and is not hapy going out in the rain I will take them out to the toilet and make up the time ensuring your dog has had plenty of interaction.
Keys and Security
If you have given keys, alarm fobs or codes for your property to Walkies With Una
I will be the only person to hold keys, fobs and codes. These are kept in a locked box for which only I have access to when not in use.
Walkies With Una does not take responsibility for windows etc at properties. Windows and doors will not be opened and then left open when leaving a property.
Insurance and Liability
Walkies with Una is insured through protectivity insurance. Certificates of this can be seen at www.facebook.com/walkieswithuna . Walkies with Una are not liable for damage or injury caused by your animals to other people, animals or property. Full details regarding your dogs training, personality, likes and dislikes will be requested on the client information form. Failure to disclose any information that enables your pet and others to be kept safe may result in extra costs being brought against you.
It is advised that all owners have their pets insured. Not only is it great to have a fall back should your dog need medical assistance however it can also help in the event of your dog causing damage.
ID and Microchipping.
It is UK law that all dogs must have a valid up to date micro chip. It is also UK law that all dogs when out in public wear ID tags. These must include name and address inc post code of the owner. I would also recommend they include the dogs name and your phone number. This would make it easier to contact you in the event of a dog becoming lost or escaping.
Whilst your dogs health and safety is of paramount importance to me I can not be held responsible for fleas, ticks or any other illness that can be caught in a dogs day to day life. As the dogs owner it is your responsibility to ensure that your dog is in the best of health and to arrange its vaccines and treatments. If I notice anything that is of concern I will notify you. If a dog does show symptoms of a cough, fleas etc I will notify the owner and precautions taken so not to spread the illness in the case of coughs etc. If upon arrival or during a walk I am not happy with your dogs health the walk may well be cut short or I will spend time at home with them doing suitable activities. If your dog is not deemed fit to walk and notice was not given by you then you will be charged for the visit.
Behaviour & Aggression
As a dog trainer I am comfortable walking dogs that have extra needs or have not been taught or have trouble with basic commands or socialisation skills. It is essential that you are honest with me about your dogs level of obedience and their behaviour on and off of the lead. This is for their own safety, mine and other members of the public. If I feel that your dog does not have good recall and their behaviour is not safe around other dogs or people then they will be kept on a lead be it short or long and muzzled ( provided by yourself) if required. I am able to train dogs but this entails a separate cost and during a walking session I am under no obligation to train your dog.
If a dog has shown unwarranted aggression towards other dogs when out on walks with me I will inform you and they will be kept on a lead when ever necessary.
Accidents In The Home
If upon arrival your dog has messed in the home I will do my best to clean the area for hygiene reasons and this will be taken from their usual walking time or charged extra to the bill. I will not use chemicals such as bleach etc due to health and safety reasons but will do the best I can with resources available. You will be notified of this.
Your personal details will not be shared with anyone with out your prior consent. All information supplied to me in both verbal, text, email or social media message will be kept private and confidential.
The only time your animals details will be shared is with a vet or in case of emergency.
Please contact me if you do not wish for me to share photos and videos of your animals on social media or the website.
Please contact me if you do not wish for me to tag you in photos and videos on social media
Invoices are sent out mid month and due by the last day of the month. This gives you the client, the opportunity to part pay until the due date if need be. Payments can be made by bank transfer, cash or paypal. Bank transfer is always the preferred method. Invoices are sent out regardless of the method of payment via paypal but please inform me if you wish not to pay through paypal and I edit them my end to say you have paid. I do it this way as it makes life easier with record keeping.
Prices are able to view at www.facebook.com/walkieswithuna and are also discussed when I book a vist via facebook or via text or telephone.
Late payments may cause you to loose your regular slot. Late payment can incur charges and continual late payment will result in cancellation of services.
Pet Sitting, Cats and Other Small Animals
Details of feeding times, medication and requirements will be taken at the time of booking. No responsibility will be taken by Walkies With Una for injury to cats that have been let out if this is the cats normal routine and been authorised by you the owner. If your cat is allowed out and has not returned when expected you will be informed and the next course of action will be discussed. If I have not heard from you within 24 hours attempts will be made to find your pet through social media, lost pet services and local vets. You will be updated via text or facebook message if your on holiday for your peace of mind regarding your animals activity.
If your animal needs medical attention then they will be taken to their usual vets with you being responsible for the bill.
These terms and conditions outline the rules and regulations for the use of Walkies With Una's Website. Walkies With Una is located at:
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Walkies With Una's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
Unless otherwise stated, Walkies With Una and/or it’s licensors own the intellectual property rights for all material on Walkies With Una. All intellectual property rights are reserved. You may view and/or print pages from http://walkieswithuna.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from http://walkieswithuna.com
- Sell, rent or sub-license material from http://walkieswithuna.com
- Reproduce, duplicate or copy material from http://walkieswithuna.com
- Redistribute content from Walkies With Una (unless content is specifically made for redistribution).
- Hyperlinking to our Content
- The following organisations may link to our Web site without prior written approval:
- Government agencies;
- Search engines;
- News organisations;
- Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses;
- and System-wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests from the following types of organisations:
- commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
- dot.com community sites;
- associations or other groups representing charities, including charity giving sites, online directory distributors;
- internet portals;
- accounting, law and consulting firms whose primary clients are businesses;
- and educational institutions and trade associations.
We will approve link requests from these organisations if we determine that: (a) the link would not reflect unfavourably on us or our accredited businesses (for example, trade associations or other organisations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organisation does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organisation.
These organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are among the organisations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to email@example.com. Please include your name, your organisation name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organisations may hyperlink to our Web site as follows:
- By use of our corporate name; or
- By use of the uniform resource locator (Web address) being linked to; or
- By use of any other description of our Web site or material being linked to that makes sense within the
- context and format of content on the linking party's site.
- No use of Walkies With Una’s logo or other artwork will be allowed for linking absent a trademark license
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.